Purpose Statement
The job of Clerk II is done for the purpose/s of greeting and directing visitors, responding to inquiries from staff, the public, parents, students, etc., providing clerical support to administrative personnel, and providing requested information and/or referral to other parties.
This job reports to Building Principal.
Essential Functions
Answers telephone system for the purpose of screening calls, transferring calls, responding to inquiries, and/or taking messages, emailing messages.
Coordinates a variety of projects, functions and/or program components (e.g. meetings, Read Across America program, substitute coverage, peer mediation schedules, etc.) for the purpose of completing activities and/or delivering services in a timely fashion.
Greets individuals entering the building (e.g. visitors, parents, students, vendors, etc.) for the purpose of responding to inquiries; and/or directing individuals to appropriate location in accordance with established building security procedures.
Inputs data into commercial and customized databases (e.g. attendance, scheduling, employee parking, transcripts, etc.) for the purpose of ensuring accuracy of data.
Maintains a wide variety of manual and electronic documents files and records (e.g. absence reports, counselor schedules, etc.) for the purpose of providing up-to-date information and/or historical reference in accordance with established administrative guidelines and legal requirements.
Performs general clerical functions (e.g. copying, faxing, data entry, filing, etc.) for the purpose of supporting office operations.
Schedules a wide variety of activities (e.g. appointments, building use, bus and van usage, etc.) for the purpose of making necessary arrangements for assigned administrators and supervisors.
Distributes items within the site (e.g. mail, discipline notes, special delivery and overnight mail/packages, messages, etc.) for the purpose of ensuring receipt to addressee.
Receives a variety of items (e.g. mail, special deliveries, packages, supplies, etc.) for the purpose of distributing materials to appropriate parties.
Other Functions
Maintains reception area materials for the purpose of providing resource information to visitors.
Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
Job Requirements: Minimum Qualifications
Skills, Knowledge and Abilities
SKILLS are required to perform multiple tasks with a potential need to upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: preparing and maintaining accurate records; operating standard office equipment; utilizing pertinent software applications; customer service; screening telephone calls.
KNOWLEDGE is required to perform basic math; understand written procedures, write routine documents, and speak clearly; and understand written and oral instructions. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: business telephone etiquette; office practices; record keeping and record retention practices.
ABILITY is required to schedule activities and/or meetings; gather, collate, and/or classify data; and use basic, job- related equipment. Flexibility is required to work with others in a variety of circumstances; work with data utilizing specific, defined processes; and operate equipment using defined methods. Ability is also required to work with a wide diversity of individuals; work with similar types of data; and utilize specific, job-related equipment. Some problem solving may be required to identify issues and select action plans. Problem solving with data may require independent interpretation; and problem solving with equipment is limited. Specific ability based competencies required to satisfactorily perform the functions of the job include: maintaining confidentiality; adapting to changing priorities; working with frequent interruptions; communicating with diverse groups; displaying tact and courtesy; organizing tasks.
Responsibility
Responsibilities include: working with immediate supervision; providing information and/or advising others; utilization of some resources from other work units may be required to perform the job's functions. There is some opportunity to effect the organization’s services.
Work Environment
The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling, some stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. Generally the job requires 85% sitting, 10% walking, and 5% standing. This job is performed in a generally clean and healthy environment.
Criminal Background Clearance